Privacy Policy
Last updated: July 2026
This Privacy Policy explains what information TrueVocalAI (“we”) collects, how we use it, and the choices you have. It applies to your use of our website and the Service.
1. Information we collect
Account details you provide (such as your name, email, phone/WhatsApp number, and what you sell); the product, niche, voice, and targeting settings you enter during onboarding; and usage data generated as you use the Service. We also process the public posts we surface for you so we can score them and draft replies.
2. How we use your information
To provide and improve the Service — finding relevant conversations, drafting replies in your voice, tracking outcomes — and to communicate with you about your account, including sending your leads on the channel you chose (such as WhatsApp).
3. Legal bases
We process your data to perform our contract with you, with your consent where required (for example, marketing messages), and for our legitimate interests in operating and improving the Service.
4. Sharing
We do not sell your personal data. We share it only with service providers that help us run the Service (such as hosting and authentication), and where required by law. Anything you choose to post publicly is, of course, public.
5. Data retention
We keep your information for as long as your account is active and as needed to provide the Service, then delete or anonymize it, unless a longer period is required by law.
6. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise these rights by contacting us.
7. Security
We use reasonable technical and organizational measures to protect your data, including encryption in transit and optional two-factor authentication on your account. No system is perfectly secure, but we work to keep your data safe.
8. Changes
We may update this Policy. If changes are material, we'll notify you. The “last updated” date at the top reflects the current version.
9. Contact
For any privacy question or request, reach us via the contact page.